By booking a medical appointment with us, you agree to the following terms and conditions.
Bookings and appointments
- All appointments are subject to availability
- You must provide accurate and complete information when booking
- Most appointments take approximately 10–15 minutes
Payment
- Payment is required at the time of booking unless stated otherwise
- Payments are securely processed via Stripe
- We do not store your card details on our servers
- By making a payment, you agree to Stripe’s terms and conditions
Pricing
- All prices are displayed on the website and are subject to change at any time
- The price at the time of booking will be honoured
Cancellations and refunds
- You may cancel or reschedule your appointment with reasonable notice
- Cancellations made within less than 24 hours of the appointment may not be eligible for a refund
- Missed appointments (no-shows) are non-refundable
Medical responsibility
- You are responsible for providing accurate and complete medical information
- We are not responsible for decisions made by the DVLA or any other authority
Fitness to drive
- You are responsible for informing the DVLA of any relevant medical conditions
- Failure to do so may result in penalties or legal consequences
Limitation of liability
We aim to provide a professional and reliable service. However, we are not liable for:
- Decisions made by the DVLA or other authorities
- Delays or issues outside our control
Website use
- The content on this website is for general information only
- We are not responsible for third-party websites linked from our site
Changes to these terms
We may update these terms at any time. Continued use of our services indicates your acceptance of any updates.